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Front Desk Ettiqiuettes for Front Desk Specialists


It is imperative that a front desk specialist always uses superb etiquette especially when talking to customers or even potential customers. The front desk specialist is usually the first point of contact within the office premises and has the saying goes " First impressions matters a lot". Although we have advanced technologically, the phone is still the primary source of communication in most businesses or companies

Front Desk Ettiqiuettes for Front Desk Specialists


An E-learning Solution For Educators


The world is evolving and so is every aspect of it. Times are changing, new challenges are arising thus, different solutions and measures are adapted to solve them. E-learning is one of the most popular approaches to solving learning challenges.

An E-learning Solution For Educators


How to Run a Successful Business Intelligence


Business intelligence is essential for business growth. Business intelligence involves looking at market trends, gathering customers' demands and having a comprehensive view of your organization's data. These help drive change, increase performance, eliminate inefficiencies and quick adaptation to demand and supply changes.

How to Run a Successful Business Intelligence


How to Improve Operations in your Organization


Every organization has specific day-to-day operations and this varies across different organizations. Operations are what your business does on a daily basis. As an organization, checking-in/out of clients and employees, attending to clients, getting feedback from clients and employees are part of daily operations.

How to Improve Operations in your Organization


How to Increase Security around your Office


Running an enterprise comes with a lot of unforeseen circumstances. When events that are out of ordinary happen, if there is no plan for such, the result may be catastrophic. Crimes against people and property can significantly affect enterprise growth. Keeping your workplace safe and secure should be your priority even though it is a daunting task.

How to Increase Security around your Office


How to Improve Customer Experience


Think about the last time a customer came to your workplace, was the customer impressed or annoyed while leaving? What does your customer think about your service each time they leave your office? Whatever they think is known as customer experience (CX). You might have a representation of your service and your customer experience but whatever your customers think about your service is what the real customer experience is.

How to Improve Customer Experience